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Re: 2013 Lessons Learned: The Positive
Quote:
Originally Posted by Tubatroopa
Did you let them know? I know the customer service at AndyMark is very nice and will try their hardest to make the customer happy.
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Oh, their customer service was great, and had they not been we probably would not have fielded a functioning robot. But, that said, about half of the hardware we purchased from them this year, from gearboxes to shaft collars (which we should have purchased from McMaster, yes, we know) to wheels, was defective.
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"Mmmmm, chain grease and aluminum shavings..."
"The breakfast of champions!"
Member, FRC Team 449: 2007-2010
Drive Mechanics Lead, FRC Team 449: 2009-2010
Alumnus/Technical Mentor, FRC Team 449: 2010-Present
Lead Technical Mentor, FRC Team 4464: 2012-2015
Technical Mentor, FRC Team 5830: 2015-2016
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