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Re: Interesting Vexpro Victor 888 failure.
Quote:
Originally Posted by JVN
Anyone who experiences a failure with a VEXpro product (or any IFI or VEX product for that matter) should immediately contact our tech support folks. They'll help you diagnose what's going on, and make things right.
support@vex.com
903.453.0802
If the Victor is truly damaged, they'll get you replacement hardware ASAP.
When you call in, you get much better service than when you just post on Chief Delphi.  |
Thanks John, we will be calling in on Monday. BTW, we already ordered 2 more 888s. One as a replacement, one as a spare.
I posted here because I felt we must be outside of any warranty. We have used these in three competitions so far and they have worked perfectly until now.
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CalGames 2009 Autonomous Champion Award winner
Sacramento 2010 Creativity in Design winner, Sacramento 2010 Quarter finalist
2011 Sacramento Finalist, 2011 Madtown Engineering Inspiration Award.
2012 Sacramento Semi-Finals, 2012 Sacramento Innovation in Control Award, 2012 SVR Judges Award.
2012 CalGames Autonomous Challenge Award winner ($$$).
2014 2X Rockwell Automation: Innovation in Control Award (CVR and SAC). Curie Division Gracious Professionalism Award.
2014 Capital City Classic Winner AND Runner Up. Madtown Throwdown: Runner up.
2015 Innovation in Control Award, Sacramento.
2016 Chezy Champs Finalist, 2016 MTTD Finalist
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