View Single Post
  #1   Spotlight this post!  
Unread 02-11-2013, 00:23
MechEng83's Avatar
MechEng83 MechEng83 is offline
Lead Mentor/Engineer
AKA: Mr. Cool
FRC #1741 (Red Alert)
Team Role: Coach
 
Join Date: May 2011
Rookie Year: 2011
Location: Indiana
Posts: 617
MechEng83 has a reputation beyond reputeMechEng83 has a reputation beyond reputeMechEng83 has a reputation beyond reputeMechEng83 has a reputation beyond reputeMechEng83 has a reputation beyond reputeMechEng83 has a reputation beyond reputeMechEng83 has a reputation beyond reputeMechEng83 has a reputation beyond reputeMechEng83 has a reputation beyond reputeMechEng83 has a reputation beyond reputeMechEng83 has a reputation beyond repute
Re: Is there something difficult about STIMS registration?

The problem with STIMS registration is there are way too many points of failure. Not all these are STIMS issues specifically, but they do add up to a mountain of frustration.

Here's my (not comprehensive) list of issues I have had to resolve with students/parents this year alone:

1. Students "didn't know" they had to do it.
2. Hard to find the link on FIRST's website.
3. Veteran students don't/can't remember their previous year's login.
4. Student clicks the box that says "I want to use paper forms."
5. Student enters bad/incorrect email for parent.
6. Parent loses/never gets confirmation email.
7. Veteran parents don't/can't remember their previous year's login.
8. Parent "completes" the student registration, but doesn't see the consent form.

Extra Credit Rant: Parent expects me to fix all their problems because they can't read simple written instructions, follow online video tutorials, or bother to TRY to fix their problem...
__________________

2016 INWLA GP| INWCH Entrepreneurship | INPMH DCA | INCMP Team Spirit | CAGE Match Winner (w/ 1747 &868), Finalist (1471 w/ 1529 & 1018), Best Fans
2015 ININD Judges Award, Proud "Phyxed Red Card" alliance partners of 1529 & 1720 | INWLA EI | INCMP GP
2014 Boilermaker Creativity | Chesapeake Finalist, Safety, GP, Entrepreneurship | IN State Championship Winner (w/ 868 & 1018) | CAGE Match Winner (w/ 1024, 5402 & 1646)
2013 Boilermaker RCA, Innovation in Controls, Finalist | Crossroads Entrepreneurship | Newton Semi-finalist
2012 Boilermaker Entrepreneurship | Queen City EI | Curie Semi-finalist
2011 Boilermaker RCA, Entrepreneurship
Red Alert Robotics
Reply With Quote