Quote:
Originally Posted by MechEng83
The problem with STIMS registration is there are way too many points of failure. Not all these are STIMS issues specifically, but they do add up to a mountain of frustration.
Here's my (not comprehensive) list of issues I have had to resolve with students/parents this year alone:
1. Students "didn't know" they had to do it.
2. Hard to find the link on FIRST's website.
3. Veteran students don't/can't remember their previous year's login.
4. Student clicks the box that says "I want to use paper forms."
5. Student enters bad/incorrect email for parent.
6. Parent loses/never gets confirmation email.
7. Veteran parents don't/can't remember their previous year's login.
8. Parent "completes" the student registration, but doesn't see the consent form.
Extra Credit Rant: Parent expects me to fix all their problems because they can't read simple written instructions, follow online video tutorials, or bother to TRY to fix their problem...
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Yeah.
The Internet and Computers are awesome tools that make our lives easier.
I just accept the STIMS experience as a another permutation of human nature.
FIRST should incorporate an endgame where a drive team has to complete registration in 10, 20, or 3,000 seconds.