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I think the FRC forum is a bit understaffed and those who staff it are overworked. They may seem rude to some, but I see it as at least they are giving you a reply instead they could just not post it. Just as in here you should use the search function before asking a question.
I do think that FIRST could have replied much differently such as when it comes to repeat questions they could give you a link to the answer and say "see here..."
Overworked and understaffed just a couple of things that make FIRST great.
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Jay
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