|
[FTC]: TETRIX DC Motors
Hi Teams,
Recently, we were informed by our TETRIX DC motor supplier that a shipment we received into our warehouse may have been built with a sub-standard component in the motor gearbox (Plastic gear) included in your 2013 FTC kit of parts. In order to be sure that your motors are not affected, we are sending you replacement gearboxes that we recommend you install on the TETRIX DC motors that power your robot. We will be sending out an update as soon as we receive these new gear boxes and they are ready to ship to teams.
Please know, ONLY TETRIX DC motors included in the 2013 FTC kit of parts which are part number 739083 may be affected, no TETRIX DC motors should have plastic gears. Our newly designed TETRIX DC motor V2 #739530 that we recently released is not affected.
We sincerely apologize for any inconvenience this may have caused your team, and encourage you to contact our customer support team with any questions you may have on this matter.
Regards,
Tony Allen
Pitsco Education
|