Thread: CIM Motors reusable?
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Unread 11-12-2013, 10:51
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@JohnVNeun
AKA: John Vielkind-Neun
FRC #0148 (Robowranglers)
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Re: CIM Motors reusable?
Quote:
Originally Posted by yash101 View Post
Our shooter BAGs kept failing. We took a couple apart and the bearings were shattered, and looked partially burnt!
yash101,
I'm sorry to hear your team had BAG motors fail. Did you contact our customer support group?

If any team experiences a problem with a BAG motor, I hope they will immediately contact our customer support team by emailing prosupport@vex.com or calling 903.453.0802 We pride ourselves on our customer support, and want to "make things right" if you have an issue.

Based on some of the other comments in this thread, it sounds like it might have had something to do with your application, but of course we'd be happy to talk it through with you and your team.

If you suspect there is some problem with the BAG motor in general, we want to help resolve it, or identify what is really going on.

Take Care,
John
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In the interest of full disclosure: I work for VEX Robotics a subsidiary of Innovation First International (IFI) Crown Supplier & Proud Supporter of FIRST