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Unread 15-12-2013, 15:18
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thefro526 thefro526 is offline
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Re: FIRST Choice Sunday redux

Quote:
Originally Posted by adlasa View Post
In my opinion this is unacceptable, Andymark is just wasting everyone's time. I postponed my Sunday plans on the understanding that the site would be fixed!

They should have allowed more time to fix the problem and not subject everyone to this time waster :| . I understand that it is hard to troubleshoot a large site but they could have at least given themselves more time to fix the problem, rather than give false promises.
Andymark isn't 'Just wasting everyone's time'.

Yesterday, it took about 2-2.5hrs for someone to conclusively delay FIRST Choice's Opening after people had wasted that time trying to log in and check out.

Today, it took less than 10 minutes (from 3pm) for AM to come out, admit fault and delay the opening. They're being extremely sensitive of other people's time here.

Yes, the situation sucks, but we'll get through it.

If anything, this is more of a reason for someone at HQ to look into a system that can handle 3000+ users at once. The FIRST site usually goes down after kick-off, and as we've seen, FC is susceptible to the same problem.
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