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Re: VEXpro 2013 PDV
Just an update for all Canadian VEXpro customers who used or tried to use their coupon code on opening Saturday. Our shipping company, Purolator, had a bit of a bug which caused shipping rates to be calculated incorrectly between 11:00a and 2:00p eastern. All orders that were placed during that window were overcharged on shipping by about $30. As such, we've gone back and refunded all excess shipping charges that were experienced by our customers in that window.
If you logged in during that window and saw extremely high shipping rates (~$40 for the PDV items), please note that these rates were in error. The typical shipping rate for the PDV items in Ontario is between $8 and $15, depending on your distance from our offices.
Sorry for the inconvenience!
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:: Karthik Kanagasabapathy :: "Enthusiasm is one of the most powerful engines of success. When you do a thing, do it with all your might. Put your whole soul into it. Stamp it with your own personality. Be active, be energetic, be enthusiastic and faithful and you will accomplish your object. Nothing great was ever achieved without enthusiasm" -- R.W. Emerson
My TEDx Talk - The Subtle Secrets of Success
Full disclosure: I work for IFI and VEX Robotics, and am the Chairman of the VEX Robotics and VEX IQ Game Design Committees .
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