All,
If you are having any issues, the best thing to still do is document what you have in your cart (print screen), and then send an email off to
firstchoice@andymark.com.
With regard to some rogue shipping prices, we did find one part that had an incorrect weight. The Igus slewing ring (fr14-100) had a weight listed at 21 pounds, where it is really 0.9 pounds. Thanks to Ken Streeter for pointing this out to us ASAP. Orders with this part in it will have their shipping re-calculated for a new price.
Sincerely,
Andy