[mega900997]

Originally Posted by kylelanman

Last year we had more problems with this. There are half a dozen threads on chief delphi about the missing FIRST menu but I can't recall what fixed it for us.

I want to say it may have been a 32bit/64bit mismatch.

Are you running 64 bit or 32 bit?

When I setup a new computer today I only did the first disk. No LabView and then installed the update and all was well.

You might try deleting everything again. Run a registry cleaner like CCleaner and then do the install. Or go through the registry searching for Windriver and deleting entires associated with it and do the install again.

I'm sorry I couldn't be more help.

That's ok. What I've found out though is that the FIRST menu is installed perfectly but it doesnt appear when I use the 2nd account named Team 263 on the laptop. It only appears on one account which is the driver account. It's a bit of an inconvenience but its fine. Thanks for your help and Good Luck!