All of us at VEX are distraught about the product availability timing this year for VEXpro. Some things were definitely out of our control, but most were completely within our control.
We made forecasting and planning decisions based on last year and based on how useful we thought each product was going to be (btw, not at all knowing what the game is ahead of time) for the upcoming season. We got way too many things wrong this year, but I can promise these two things: (1) We will do whatever we can to make it right this season and (2) we WILL be much, much better next year.
Again, I apologize for the delays and please work directly with our sales team for your specific shipping issues. You can call at 903-453-0802 or e-mail at sales<at>vexrobotics.com.
Paul