Quote:
Originally Posted by jsasaki
I just wish school PO's had the same priority as regular online purchases. I understand that faxes have to be sent and orders have to be approved but purchasing a bunch of items on kickoff day and not recieving it till today is hard on teams who are building based on almost all COTS parts. Today, we had to take items like 1/2 inch hex shaft and sprockets out of our cart so that our shipment wouldn't be held up a week before being sent. Hopefully, these are things that can be fixed in the future.
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Jun,
I understand your frustration and this will be fixed for next season, I can promise you. For any specific issues, please do not hesitate to contact our customer service department via e-mail or phone.
Paul