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Unread 25-01-2014, 03:34
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Michael Corsetto Michael Corsetto is offline
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FRC #1678 (Citrus Circuits)
Team Role: Mentor
 
Join Date: May 2004
Rookie Year: 2002
Location: Davis, CA
Posts: 1,143
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Re: VEXPro Out of Stock

When will 217-3436 (WCP Side Bearing Block Kit) and 217-3634 (WCP Gearbox Bearing Block) come in? I gave Vex Sales a call earlier today and found out that our big order from week 1 was shipped next day air (yay!), but was not made aware of the missing Bearing Blocks. Thought things would be on track for weekend drivetrain assembly until I got a very thorough email from Amanda regarding our order, which mentioned that both 217-3436 and 217-3634 are backordered.

What worries me more is there is no promise of a delivery date, only that "those will ship out as soon as we have them." What do we do with that? Will we be waiting another 10 days past the originally stated 1/15 shipping date for these blocks?

I think this rollercoaster is just starting to get tiring. I thought things were finally settled until the bearing block backorder news. As "plugged in" as I thought I was to what was happening with our orders, this was news to me, and my tolerance for more curves in the road is wearing thin.

If there is a chance we wont get bearing blocks by 2/1/14, I'd really like to know, and we'll have one of our CNC sponsors make the blocks for us.

Really love the Vex Pro and WCP product lines. This just didn't play out like anyone hoped.

-Mike
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