Quote:
Originally Posted by Michael Corsetto
When will 217-3436 (WCP Side Bearing Block Kit) and 217-3634 (WCP Gearbox Bearing Block) come in? I gave Vex Sales a call earlier today and found out that our big order from week 1 was shipped next day air (yay!), but was not made aware of the missing Bearing Blocks. Thought things would be on track for weekend drivetrain assembly until I got a very thorough email from Amanda regarding our order, which mentioned that both 217-3436 and 217-3634 are backordered.
What worries me more is there is no promise of a delivery date, only that "those will ship out as soon as we have them." What do we do with that? Will we be waiting another 10 days past the originally stated 1/15 shipping date for these blocks?
I think this rollercoaster is just starting to get tiring. I thought things were finally settled until the bearing block backorder news. As "plugged in" as I thought I was to what was happening with our orders, this was news to me, and my tolerance for more curves in the road is wearing thin.
If there is a chance we wont get bearing blocks by 2/1/14, I'd really like to know, and we'll have one of our CNC sponsors make the blocks for us.
Really love the Vex Pro and WCP product lines. This just didn't play out like anyone hoped.
-Mike
|
Mike,
Both 217-3436 and 217-3634 will be shipping next week. The 3634 is used in every WCP WCD version of the SS and DS gearboxes so we kitted most of the initial shipment in those gearboxes. As for the 217-3436, the initial surge of requests for that item was much higher than WCP and VEX forecasted, so we received fewer on our initial shipment. The good news is that the minimum order qty from my supplier is pretty large and the rest of the parts for the 3436 and the 3634 will be delivered to our Greenville, TX warehouse on Monday. We will be shipping those this week.
As for MiniCIMs, both West Coast Products and The Robot Space have stock of MiniCIMs. We shipped a little too many MiniCIMs to our distributors and left us with no inventory. WCP will be shipping MiniCIMs back to us this week, but I suggest just ordering them from WCP or TRS for now.
Paul