Quote:
Originally Posted by Jon Stratis
I know when we ordered a ball shifter from VEX this year, I found it fairly clear on the website and ordered a pancake cylinder from the start.
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I had the same experience. This seemed pretty obvious to me, and hardly a "blatant attempt to obfuscate" or "sneaky". Intimating that the people at IMI are trying to pull a fast one on us is worse than speculative, and hardly helpful.
Regarding product quality, there are certainly good and bad things to say about VexPro products, just like AndyMark and any other COTS stuff we use. Constructive feedback will probably help make better products in the long run; just look how far we've come in the last five years. But if companies like Apple can have problems with supply chain, quality, and customer satisfaction, with their decades of experience, armies of employees, and mountains of money, how can we expect perfection from a small company testing the waters with new products for the nichest of niche markets?
VexPro products have significantly raised the bar in the last two years, and their current issues are largely due to our overwhelming (and probably unpredictable) demand for their products. Keep that in mind please.