Thread: VEXPro 2014 Product Initial Impressions
View Single Post
  #12   Spotlight this post!  
Unread 28-01-2014, 11:02
Arpan Arpan is offline
Olin class of 2019
FRC #3061 (Huskie Robotics)
Team Role: Alumni
  
Join Date: Feb 2012
Rookie Year: 2011
Location: Naperville
Posts: 169
Arpan has much to be proud ofArpan has much to be proud ofArpan has much to be proud ofArpan has much to be proud ofArpan has much to be proud ofArpan has much to be proud ofArpan has much to be proud ofArpan has much to be proud ofArpan has much to be proud of
Re: VEXPro 2014 Product Initial Impressions
Quote:
Originally Posted by Andrew Lawrence View Post
The shipping delays were bad for a lot of teams, but IFI and WCP have had nothing but the best customer service during the course of this season so far. They did everything in their power to get teams their parts as quickly as possible, given the low inventory they had a large mass of orders to tend to, and have been very transparent to teams about the given situation. To blatantly call out their customer service and degrade it (especially in a thread where you claim your only intent is product performance) is not only disrespectful, but also embarrassing to see from one of the top California teams.
Seconded! Vex has been incredibly upfront with the status of everything we've ordered.
Reply With Quote