[Bryan Herbst]

The head referee can indeed "change the score" if he believes the referees made a mistake with a call or there was a scoring error. This happened at the Lake Superior regional when three referees agreed that an alliance did not get the proper number of assists credited to them during a cycle.

I cannot tell you what you could have done differently to get the head ref to help you out in this case though. The best I can do is recommend being patient, calm, and polite.

I'm guessing that in the case the primary reason the ref didn't agree to replay the match was that it did not affect the outcome of the game. Delaying the competition to replay a match due to an unfortunate incident that both alliances agree wouldn't have changed the outcome of that match is almost always going to be out of the question.

A score change is definitely more reasonable, but it is a difficult call to make for the refs if none of them saw it. From the way you worded your post it sounds like this incident drug out too far, and by the end of it none of the refs would have been able to remember of the match anyway.