[ChrisH]

At San Diego we had this set up on a laptop in the Inspection area. This way Inspectors could refer a team to a CSA very easily and faster than we could usually track them down. Just enter your team number and a brief description of the problem and a CSA would show up at your Pit, usually within 20 minutes or so.

Originally Posted by chris.boyle

I was at the MI Kettering District event and talked to their CSA, Andrew from NI. He showed me the tool NI has implemented for contacting the CSA's at your event. It is a web based tool that can be used from any smartphone. They may also have a laptop setup at Pit Admin for submitting requests.

http://www.NIParkway.com

He is hoping that more teams will use this tool to make requests and the CSA's will use it to document what was done to solve the issue. This will help identify any trends and possible solutions.