Quote:
Originally Posted by Alan Anderson
It sounds like you have the wiring backwards on a couple of terminals. I'm not 100% certain, but based on the picture on the AndyMark page you should be connecting the SIG (white) wire to the terminal farthest from the shaft, and the +5 and (-) wires should be connected to the two terminals nearer the shaft.
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Yep! You were right! And we got the issue fixed. Thanks so much!