[Aren Siekmeier]

Another interesting note, that I missed at first read, and perhaps others did also. Frank says there have been 3600 survey respondents, while there were only 2300 throughout all of last year. So certainly an improvement. And, 3600 is by no means a small number, though it only comes out to 2 or 3 per team.

Another thing to consider is that survey responses may be biased to the negative side, since people may be more likely to go fill one out if they have complaints than if they are satisfied.