Quote:
Originally Posted by Andrew Schreiber
I'm saying that HQ made a bad call in the SVR case. I'm also saying that there's potential that the LRI made a bad call in the Orlando case. HQ should fix this because the origin of the bad call is with them. HQ should NOT fix Orlando because they were just following the rules. They SHOULD look into what caused it to make sure it can't happen again.
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I would argue that in the SVR case they were following the rules more explicitly than in the Orlando case. It was just easier to go back and see where the mistake was made. I don't see the obvious reason to choose one over the other.