Quote:
Originally Posted by Travis Hoffman
I think all people are asking for is a public acknowledgment from HQ along the lines of "We made mistakes in developing and deploying significant game management aspects of the Aerial Assist season, and we fully own them. The responsibility for correcting them is ours. We apologize for the added stress this season has brought to teams and volunteers, and we assure you that we will do everything in our power this offseason to improve our internal quality control measures such that the competitive experience will be better for all involved."
I honestly, truly, do not think that is too much to ask. It would go very far in alleviating the pressure I mentioned above.
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I think, to some extent that was already done. From Frank's blog: "We’d love for every game to achieve Ultimate Ascent-like popularity, and we did not reach that level this year. Aerial Assist was a very different game for FRC, with our attempt to have a more sports-like game and strongly encourage teamwork on alliances. Some aspects of the game are working well and some, such as the burden placed on our volunteer referees, are not. Your feedback is critically important as we work to incorporate the lessons learned from this game to improve our future game design efforts."
Are you expecting a public statement after each week of competition for the major transgressions that occurred and/or 'went viral'? Consider a rookie team that is exposed to one event, doesn't follow CD, but then sees public apology statements through the blog (or an email blast) each week. Without a lot of context, they might think "what kind of organization have we gotten into?" If there is to be another public acknowledgement of troubles and intent to address them (and there very well might be), I'd expect it to come after the season is over, not before. It has already been acknowledged in a blog post that things are not as they had hoped and that they intend to work to incorporate lessons learned for future game design.