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Re: Facebook White screen
Which browser, and version number. What OS do you have (which version of Windows, or MAC).
Clear your cookies and cache.
Try accessing with a different browser.
Do this from a computer that works. I don't think you have to do it from the broker computer.
Archive Steps:
Open fb
Click on the gear icon in the upper right hand corner
Scroll down and click on Account Settings
Click on General Account Settings
Click on 'Download a copy of your Facebook data'
Click on green button labeled 'Download Archive'
You need to re-enter your fb password, but it's totally worth it!
Depending on how long you've been on fb, and how much posting you do, the download file will take approximately 15-45 minutes.
fb will send your entire 'zipped' fb archive file to your choice of email.[Download and store your zipped fb archive file in a safe place.]
Close out Browser and Facebook.
Log out and log back into fb.
Everything should be back as if the 'white page' never existed!
Last edited by rich2202 : 20-04-2014 at 15:46.
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