Quote:
Originally Posted by FrankJ
The best approach is creating a team culture where problematic statements or not tolerated & help is given to both sides as to what & why.
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I pretty much like all of what Frank said, but especially this. Creating the culture takes time but the payoff is huge. An issue can be addressed as a team problem, not just the problem of the one calling it out. It makes it not your opinion that the behavior is undesirable, but the collective opinion of the team. It can even take some of the defensive pressure off the individual in question. It helps focus on the behavior, not winning a confrontation.
The team culture approach also does wonders when bringing in new mentors. This can be a potentially difficult topic for new mentors and if it's already on the table for them, they don't have to figure it out.
Ivan