Quote:
Originally Posted by Ether
Are you saying that you found the problem but it was not where expected?
Or are you saying that you found no evidence of damage or wear on any of the parts? Did you inspect them with strong light and adequate magnification?
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We found no evidence of wear under strong light. We did not use magnification.
Quote:
Originally Posted by Aren_Hill
Mike,
Every time I have had a customer contact me regarding this issue, it has been due to an incorrectly assembled piston coupler. Please check the nut location on the piston set screw and confirm it is flush with the end, also that the set screw is completely bottomed out in the piston rod.
Having this incorrectly set results in the shifting plunger not being in the correct location, which results in the balls not being on the round OD of the plunger, and rather the ramp edge, enough to "ratchet" as you're seeing.
Feel free to email me at prosupport.
-Aren
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That makes sense, we will check that. Thank you.