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Kudo's to Luke Yost and FRC 2641 Nick Winwood
I have to say something on Luke's behalf, I ordered his new modulus system for our team to try out this year; as it looks promising.
Friday night I get home expecting my delivery, it wasn't there. I checked the tracking number and the website said delivered, so I looked around my porch again and nothing. I double check the tracking info and I see that it was sent to Pennsylvania instead of Mississippi.
I sent Luke an email and he sprang into action, I don't think I have ever received that degree of customer service. In the span of three hours, pretty late on a Friday night; he tracked down the error, found the team it was sent too, and arranged for it to be sent directly to me. Remember, this is approaching 1 AM EST on Saturday morning at that point.
Team 2461, specifically Nick Winwood, then shipped it overnight to us. I expected it to get here on Tuesday. But no, it was waiting on my doorstep tonight when I got home.
Excellent display of GP from both of these fine gentlemen, Fusion thanks you very much!
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