Quote:
Originally Posted by Monochron
Just giving some feedback that Vex employees are welcome to contradict: I think some items that are being ordered are shipping out later than advertised. I ordered some drivetrain parts yesterday before 3pm (as it says on the site) and didn't get an email until tonight after business hours saying they shipped today. Delivery date isn't until next week. It isn't too bad to miss out on one weekend, but I'm guessing that things are backed up at this time and orders may not be fulfilled as quickly advertised. Just a word of warning, I can't imagine how swamped they must be right now.
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In general if you are worried about an order, just give them a call. I had a large order I wanted to make sure got here by this weekend and two quick (on the phone less than 5 minutes total) calls solved the issues and we'll have our parts tomorrow. Their customer service is awesome.