We have tested, found and then replaced a wire that was stopping CAN as a whole, and now we are able to connect to the PCM and PDP, but the jags are still not being recognized. Here is a screenshot of our CAN connections:
http://puu.sh/eEuXx/a318618a2d.png
We aren't sure if this is a firmware problem but we installed the version from the update suite. The version number is 2.1.0f3.