[cglrcng]

Try this....Load the Tote into the Chute, release the Tote, open the door handle, and as soon as the leading Tote edge exits the field side of the door edge of the chute, release the door back down onto the Tote, it may hold it up on the rear long enough during the sliding exit that the free end does not dive as much (and land on the Tote end that often), and therefore, lands so that the bottom of the Tote is flat on the carpet a bit more often.

It appears from the videos I have seen of actual field Tote chutes in use (testing), that holding the door up too long actually inhibits it from working as originally designed. Go back to the video of the actual field elements being used during the game release and watch it very closely. (Then practice, practice, practice).