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Unread 30-03-2015, 23:05
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Re: Changing a culture of cynicism

oh crap, I forgot to say this: never talk to them as a group. Talk to them one on one. That's the only way to break down the defenses, and it is a defensive attitude they are copping, for the most part. Also, singling them out when they are in a group can make them feel humiliated and they will act out worse.
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