Quote:
Originally Posted by FrankJ
The latest JVM is the wrong one. Screen steps should have the procedure to find the right file. There was some CD threads in mid Jan about this. You will have to search for them.
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That shows an error message that is different than what the OP is reporting.
I agree with Alan on the asterisk in the User name. If that is really there, a different user/PC would be my first troubleshooting step.