[Greg McKaskle]

Hmm. Well I haven't had that happen to me personally, and I'm not in the support group. I have a few more suggestions, and then I'd suggest we involve them.

Please try to launch it by right-clicking and running as Administrator.
If that doesn't work, go to Add-Remove Programs and do a repair.

Like I said, if you like, I can get a support engineer to call, since they have a database full of info that I don't know how to navigate. But they won't be available until Monday.

Greg McKaskle