[marshall]

This was good (if not a little depressing). Thanks for posting it!

I feel that at different times, my career has been or has crossed paths with the archetypes from the story. Sometimes I have handled it gracefully and sometimes... sometimes I have to remind myself that I am doing work to help people who aren't programmers or IT savvy. Mentors are people too as it turns out.

This is a good story. I feel like there are a lot of corollaries to other fields outside of programming too.