[EricH]

Originally Posted by Christopher149

There was a satirical video by Tom Scott (on YouTube) I liked that talked about "the speed of outrage", and how the Internet makes it easy to become very passionate one way or the other very quickly. Maybe we should all relax a little on some things.

That is true.

One thing that I try to do--no matter how hot under the collar I'm getting--is to maintain a neutral tone, possibly a little bit "icy" if the situation actually warrants it. It's possible to convey that you're annoyed without sounding really angry--but it takes some thought and some careful word choice, which can calm you down.

That's not to say that I'm always successful.