Quote:
Originally Posted by Greg Needel
Yes, we have heard this many times this year, and I am really sorry that it happened. Last year was particularly hard for us as a new company with limited cash flow to purchase inventory. When you combine that with a game that was as perfect as you could imagine for our new products it created a shortage.
What you have said is very true, and we are listening to the concerns. As team mentors ourselves we know and understand the issues deeply as we have seen the same things.
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I think a lot of people saw what happened and were sympathetic. I also noticed the changes you made to utilize Amazon for shipment of the motor controllers. I have seen all FRC vendors struggle over the years with inventory at various times. You don't know the game and most of the part orders are placed in the span of ~4 weeks. Tough business to be in and my hats off to all of the FRC vendors. Just be wary of what you promise because what I have seen is that the mob remembers these promises and shows up with pitchforks come late January (they also do not notice the asterisks you place with your statements)
Quote:
Originally Posted by Greg Needel
Thanks for your perspective and thoughts, I really do appreciate it.
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Hopefully they're are coming across as honest and constructive criticism. It is hard to do with black and white text. Ultimately we want better/lighter/cheaper products to use for the season and for vendors to be successful.
Keep up the good work!
-matto-