Quote:
Originally Posted by I_AM_Clayton
We've been lucky to not have to order many parts online for our robot this year but when we have, 50% of the time we've been shipped the wrong parts. We ordered c channel and received REV extrusion metal. A week later we ordered a 2015 kop chassis, belts and 4 8" grey 2010 grip wheels along with two 8" omnis. The chassis and the belts came in correctly but we received 4 6" white grip wheels and the omnis. Is this usual from Andymark? Has anyone else been experiencing this, during build season?
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My orders from AM and VEX have always come in correctly.
Have you considered that someone from AM is looking at you order and going "Umm, thats not going to work out well, you should be using this instead."?
Seriously, you should have called them.
Quote:
Originally Posted by Chief Hedgehog
Another "trick" I have learned with AndyMark and VEX is if you call after your order is placed, you can check on the order and they will verify the order - as well as the order of queue.
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Since VEX is pretty much same day ship, why call them and ask? I hate bothering people / remotely micromanaging on something that I have a high confidence will be right and that I'll get a shipping notice for pretty soon.