Thread: Vex Shipping
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Unread 08-02-2016, 10:29
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Re: Vex Shipping

Quote:
Originally Posted by Jimmy Nichols View Post
...It seems like this should be standard for overnight delivery during the build season.

Thank you for clarifying.
Quote:
Originally Posted by Liz Smith View Post
Most services from FedEx and UPS require additional fees and a special shipment to be setup in order for a package to be delivered on Saturday. AndyMark (and looks like Ricky says VEX as well) would require you to call in to get this service added to a shipment.
As Liz noted, carriers do require some additional fees and information for a Saturday delivery in most cases. This is why we do not have it set as a default option for customers who choose 2nd Day Air or Next Day Air as their shipment method.

Also, many of our customers are delivering to addresses where no one is there on a Saturday, so including that by default would cause extra delays and fees to reschedule delivery.

In any case where someone has a special need for a shipment, e-mail us at sales[at]vex.com or call 903-453-0802 and we'll do all we can to help you out.

Best,
Ricky
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Ricky Quinones
Director of Sales - VEX Robotics
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