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Re: Andymark shipping and service
While people are being snarky to you for asking this question on a public forum, which can be pretty unwelcoming to a first-time-poster...
No, you're not. Plenty of teams have issues & are unhappy with vendors, all the time - including AM. However, the best advice we can all give you is to contact them directly for issues you're having with a specific order. While venting is fine, it won't solve your problems.
As far as shipping goes, your location is listed as Montreal, so I'd bet your orders are getting caught up in customs somewhere along the line - I know CAN teams struggle with that sometimes. Again, contacting them directly might help you shed some light on the issues.
I've found all the FIRST vendors we've worked with (Not just AM, but VEXpro & RoboPromo, etc) are all insanely receptive and kind to teams having issues, as long as you bring them up in a gracious & professional way.
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Libby Kamen Team 1923: The MidKnight Inventors
2006-2009: Founder, Captain, Operator, Regional Champion.
2010-Always: Proud Alumni, Mentor & Drive Coach. 2015 Woodie Flowers Finalist Award.
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229: Division By Zero / 4124: Integration by Parts
2010-2013: Clarkson University Mentor for FLL, FTC & FRC
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FIRST Partner Associate, United Therapeutics
#TeamUnither | facebook, twitter & instagram | @unitherFIRST
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questions? comments? concerns? | twitter: @libbyk | about.me/libbykamen
Last edited by Libby K : 10-02-2016 at 15:24.
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