[techhelpbb]

By any chance:

Are you letting your laptop go to sleep while you wait on the robot?
Did you let the software disable the Windows fast boot?

Cause if you left fast boot enabled a reboot may be required to get Windows to cooperate again.
At least according to the driver's station installer that asks to disable this feature.

(5th time I've burned the hours to install all this and the installer is quite the pest about it.)