One other thing: figure out now if you can get the robot crate to a loading dock before you schedule the pickup. If not, you're going to need to ask for a lift gate. This may cause delays, as not every truck has one, but FedEx throws us a bone and doesn't charge us for the service. Sound clueless and frazzled and appreciated enough, and the driver will
probably walk a fair distance with the pallet jack to retrieve it. But do try to set it all up for an easy pickup as best you can, even if that means walking the crate parts and the bagged robot out to a spot and then attaching it all together.
