Got this e-mail from IF today (not complete for security reasons):
Quote:
Listed below are our actions and findings on the unit that you sent to us on a RMA.
We did find a manufactures defect with the unit. We have repaired your unit at no charge. Therefore, total repair is $0.
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Looks like everything will work out. I have to say that I am UNBELIEVABLY impressed with Innovation First, there products seem rock solid and in the off chance they do mess up they are great about fixing them.
Thanks for all the advice guys.