[marshall]

I would contact your regional or district director and have them forward the issues to FIRST directly. I suspect you'll have better luck getting through to them that way than on CD.

Also, listing out the issues and being descriptive is key... you even asked others to do it. Simply saying that the functionality is poor is not enough.

Hopefully this system is seeing improvements rolled out quickly as bugs are found and if not then we can all ask Frank about it for his next AMA.