You probably have it working by now, but...
I found that the program will not run sometimes if the serial cable is still plugged in to the PROGRAM port. We disconnect the cable as necessary. After you disconnect the cable, press RESET on the RC.
Your default program may have been accidentally changed and saved to disk. Download the program again from
www.innovationfirst.com and try again.
If you still have trouble, repost to this thread.