Quote:
Originally Posted by iyportne
I know this is unfortunate, but as a continuous improvement professional I know none of us have gotten to where we are without backward steps, and I trust FIRST will fix and make good on this process as well.
My bigger concern now is tempering the attitude of my students who may be reading this thread. Some may come away with the idea we should never try new things and take risks to move forward and just keep doing what we are to avoid ridicule should things go wrong.
Remember, everyone can predict something that just happened, and everyone can solve an isolated issue without the entire context.
Perhaps we can use this thread as a case study for Gracious Professionalism vs. Ungracious Pro-victimism...heaven known we have the evening news for the latter.
|
Ok, here's one directed just for your students.
Absolutely, try new things. But when you launch what is effectively a product or service be sure to test it under expected load.