[marshall]

Originally Posted by Lil' Lavery

Not sure what all these "shoulda, coulda, woulda" posts are really accomplishing.

They are users being frustrated. It's what people do when things don't work out the way they expect. It's ok and it's a good thing. If someone hits on an idea that helps make it better in the future then it is worth it. The important thing is that everyone have some empathy with the IT gals and guys working this problem at FIRST HQ. Sometimes things break and we need to be patient and understanding about it... that doesn't mean we can't lament/complain/grieve/hypothesize publicly.