No clue how the promotions work or if 16Hertz has any partnership with FIRST, but our team tried to get the donated Leonardo on Jan 18, paid for shipping, and received a shipping confirmation with tracking number on Feb 9.
However, we never received it.
I emailed them on Feb 16 on a status update and received this:
Quote:
Hi Ryan,
Due to the unexpectedly high demand, we've unfortunately ran out of stock and expect to get in another shipment mid-March.
I apologize for the inconvenience. Let me know if you'd like me to cancel your order and process a full refund of the shipping cost.
Please let me know if there’s anything else I can do.
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I requested for an update on May 6 and finally asked for a shipping refund on June 20. They never contacted me back and we never were refunded.
Needless to say, I'm not satisfied with 16Hertz as a FIRST sponsor.