Folks,
In my personal interactions with the folks at HQ, they do really care about each student, each volunteer, each teacher, each parent, and each team; but ...
Not everything they do is a home run.
And, in some periods, it's all they can do to deal with the subjects that keep catching their hair on fire
.
It's not that the other subjects aren't important; it's that they get crowded out by subjects that are also important, and are even more urgent
.
Somewhere, there is a person, who knows a person, who knows the person at First HQ who is the live human that needs to both hear these complaints from a helpful squeaky wheel, and publish some work-arounds.
Maybe someone who is suffering through the processes can volunteer to pick up a phone, start playing the anyone-shoud-be-able-to-reach-the-President-in-N-or-fewer-phone-calls game, and make that person-to-person connection with HQ?
Whoever does it can then report to this thread what they find out.
Blake