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Unread 26-01-2017, 16:35
Cylectron Cylectron is offline
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Re: WCP: 2017 Product Launch + MCC 2017

Long time lurker, first time poster. Is ICQ still a thing (option to add in profile)!? Anyway...

Why the flaming to someone showing their frustration? As a business owner I would want to know candid feedback from customers, not just sunshine and daisies. How else can they improve? Complaining is without question part of the solution. If RC doesn't know people are frustrated nothing will change.

To the comments about this being a niche market: exactly! Build season is no secret and when demand will hit is precisely predictable. This product was announced and put up for sale before kickoff with implications it would be ready to ship within a week. It *appears* they were put up for sale because they knew they wouldn't sell any if they weren't listed until available. I can understand and respect that. What I don't care for is no communication of status and realistic ship dates. This should have been clear in the first post in this thread and updates should have been sent to teams who placed orders.

Also, where is that manual that was mentioned a couple weeks ago?

RC - thank you for the awesome products - just get them out! Seems there is too much on your plate right now and you don't have enough help.
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