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Unread 27-01-2017, 16:08
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Michael Hill Michael Hill is offline
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FRC #3138 (Innovators Robotics)
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Re: WCP: 2017 Product Launch + MCC 2017

Quote:
Originally Posted by mrnoble View Post
I can certify that RC responds, sometimes at light speed.
This. I don't know how anyone can call it bad customer service. I've e-mailed them a few times over the past few years, and I don't think I've ever had to wait more than 12 hours for a response from R.C. He is very quick to respond. I mean...put yourself in his shoes. They just released a ton of new products this year (probably more than any FRC supplier). There are bound to be supply problems. It's a fact of engineering. People make mistakes, shipments are late, you forget about Chinese New Year....things happen.
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